5★ Customer Satisfaction

We’re honoured to have received 5 star reviews from many of our shoppers across the UK. They rave about the high-quality of our products, the friendliness of our customer support, and the speed of our deliveries.

It’s great to know that we have so many happy customers; it gives us a warm, fuzzy feeling inside!

Customer reviews are of utmost importance to us; the feedback we receive from our shoppers helps our small business improve and grow.

Luxury Quality

It’s important to us that the products we stock are of exceptional quality - we never put our name to anything cheaply mass-produced.

Our stylists carefully consider the function, raw materials, workmanship and overall finish of each and every product, as well as the design ethos and brand values of the manufacturer.

If we don’t love it, we don’t stock it. It’s that simple.

Speedy Delivery

We deliver all orders quickly via a reliable and trusted door-to-door courier service.

You’ll receive automated notifications via SMS (text) and email at each stage of the process, from despatch through to final delivery.

Independent Artisans

Monocrhome stylists handpick the best black, white and grey pieces from independent homeware brands in the UK and across Europe.

We’re not just a retailer. We’re an indie boutique offering you the chance to support emerging and established designers, talented craftspeople, and inspirational artists, as well as award-winning manufacturers like Bloomingville, Hübsch, Aytm and Eightmood.

No Hassle Returns

If you’re not 100% happy with your order, you can return it to us within 30 days post-purchase for a full refund.

Click here to read the full Refunds & Exchanges policy.

Customer Centric

Customers are the heart and soul of our small independent business.

We aim to provide you with a seamless shopping experience that includes an easy to navigate webshop, secure checkout, reliable tracked delivery, and friendly customer support via telephone, email and live web chat.

Ethical Values

We endeavour to stock homewares that are ethically sourced and made with recycled, sustainable or degradable materials wherever possible.

Like wall decorations woven from strips of eco-friendly natural bamboo; cosy blankets sewn from recycled cotton velvet; and quirky geometric vases made from plant-based bioplastic. Even our feather-filled cushions and natural sheepskin rugs are manufactured using ethical practices.

Iconic Design

We’re deeply passionate about classic design, sourcing authentic products made from premium materials like marble, velvet, solid oak and suede.

Our homewares have timeless aesthetic and top quality that they will last for many years.